Unit 4, Mitchels Farm, Gutteridge Lane, Romford, RM4 1EG
We’re open Monday – Friday, 9 a.m. – 3p.m GMT
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from Himalayan Salt Masters?
We have a Free UK Delivery option for all orders over £50. Delivery cost for all other orders start from £2.99 and will be dispatched using Royal Mail, MyHermes or other reputable couriers.
Which payment methods are accepted and how secure is it?
You can pay for your order using any card and choose between paying using PayPal or World Pay. Either way all your payments will be fully protected as both PayPal and World Pay are world leading payment gateway providers.
How long will delivery take?
Next Day Delivery option is available otherwise standard deliveries would take approximately 1-3 working days for all UK orders (excluding public holidays) and up too 7 working days for European and Worldwide deliveries.
What exactly happens after ordering?
You will receive an order confirmation via email and our order processing department will receive your order. The team will pick, safely pack and dispatch your order using one of our couriers. You can also login to see the status of your order.
Do I receive an invoice for my order?
Yes, an invoice will be printed off and packed with your order, alternatively you can also find an e-invoice from your account dashboard.
Send us an email
Please submit your enquiry and a member of our team will get back to you shortly.